TEA CUP

Experience the art of tea brewing with our Traditional Chinese Teapot, crafted with precision and elegance. Made from high-quality Yixing clay (Zisha) or premium porcelain, this teapot is designed to enhance the flavor and aroma of your favorite tea leaves. The natural porous properties of Yixing clay absorb the essence of each brew, creating a richer, more nuanced flavor profile over time.

With its ergonomic design, this teapot features a perfectly curved handle, a well-balanced short spout, and a tightly fitted lid that retains heat for the ideal brewing temperature. Its compact size allows for better tea control, making it perfect for personal use or small gatherings.

Available in both plain and intricately decorated styles, the teapot is adorned with traditional Chinese motifs such as bamboo, plum blossoms, and lotus flowers, offering a touch of culture and elegance to your tea ritual. Whether you're a tea enthusiast or a collector, this teapot is a must-have for those who appreciate the timeless beauty of traditional Chinese craftsmanship.

Elevate your tea experience with the perfect blend of functionality, aesthetic beauty, and authentic tradition.

At JuCup, we are committed to ensuring your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your order, we offer a hassle-free return and refund process. Please review our policy below:

Eligibility for Returns
Time Frame: You may return your item(s) within 30 days of receiving your order for a full refund or exchange.
Condition: Items must be unused, unwashed, and in their original packaging with all tags and labels attached.
Non-Returnable Items: Some items may not be eligible for return, including: (Customized or personalized products, Items on final sale or clearance,Gift cards etc.)
Return Process
Initiate a Return: Contact our Customer Service team at [email or phone number] with your order number and reason for return. We will provide you with a return authorization and instructions.
Refunds
Processing: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed, and a credit will automatically be applied to your original payment method within 5-10 business days.
Partial Refunds: In some cases, partial refunds may be granted for:
Items returned with signs of use or damage
Items not in their original condition
Shipping Fees: Original shipping charges are non-refundable unless the return is due to our error (defective, damaged, or incorrect items).
Exchanges
If you wish to exchange an item, please follow the return process and place a new order for the replacement item. Exchanges are subject to product availability.

International Returns

For international orders

Customs and Duties: Customers are responsible for any customs duties, taxes, or fees associated with the return shipment.
Time Frame: Due to international shipping times, returns may take longer to process. We recommend reaching out to us if you encounter any issues.

Defective or Incorrect Items
In the rare event that you receive a defective or incorrect item, please contact us immediately with photos and details. We will provide a prepaid return label and arrange for a replacement or full refund.

If you have any questions about our return and refund policy, please don't hesitate to contact us at zihan07.xu@gmail.com or +86 18321089197. We are here to assist you!

Customers are responsible for return shipping costs unless the item is defective or incorrect.
Please ensure the item is securely packaged to avoid damage during transit.
We recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for lost or damaged returns.